Why Is My Grubhub Gift Card Not Working

Why Is My Grubhub Gift Card Not Working? Troubleshooting Tips

Last Updated on March 26, 2024 by Kimberlee Johnson

Have you ever eagerly tried to use your Grubhub gift card to order your favorite meal, but encountered an issue where the card is not functioning?

That’s precisely what happened to me not too long ago. I was ready to order my favorite pizza, but my Grubhub gift card did not function. 

So, why is my Grubhub gift card not working? Today, I’ll explain why Grubhub gift cards might not work. Read on. 

Why Doesn’t Your Grubhub Gift Card Work?

Grubhub Gift Card

If your Grubhub gift card isn’t working, it may not be redeemable on certain corporate accounts, as some gift cards have restrictions on where they can be used. 

Secondly, double-check if you entered the card information correctly; even a small mistake can render it invalid. 

“Food is symbolic of love when words are inadequate.”

Alan D. Wolfelt, Writer

Lastly, ensure you’ve entered another payment method if the card’s balance doesn’t cover the full order amount. 

Addressing these factors can resolve the issue and help you enjoy your meal hassle-free.

Do Gift Cards Require Activation To Function?

Yes, gift cards, including Grubhub gift cards, generally require activation before they can be used for the first time [1]. Activation is a crucial step to link the card to its predetermined value. 

This process may involve registering the card online or completing the activation in-store. Once activated, the card becomes functional and ready for use. 

If your Grubhub gift card is not working, it’s essential to ensure it has been properly activated. 

Also, if you encounter issues, contacting Grubhub’s customer support can help resolve any activation-related problems and ensure you can enjoy your meal hassle-free.

Find out how you can activate Raising Canes gift cards here.

Is It Possible To Return A Gift Card That Doesn’t Work?

Returning a gift card that doesn’t work can be challenging, as store policies vary. Many retailers do not permit gift card returns.

Meanwhile, others may only allow it under specific circumstances. Generally, returns are more likely if the card has not been used or purchased within a specified time frame.

Aside from that, you’ll usually need to provide the original receipt or proof of purchase. 

It’s crucial to contact the retailer where the gift card was bought to understand their specific return policy and explore the possibility of getting a refund or replacement for a malfunctioning Grubhub gift card.

Where Can You Purchase GrubHub Gift Cards?

You can easily get GrubHub gift cards through various ways. The most direct method is to purchase them directly from the GrubHub website or mobile app. 

But if you prefer in-person shopping, you’ll find GrubHub gift cards at several popular retailers, including Target, Walmart, Walgreens, Kroger, and Staples. 

“Even the mightiest superheroes need their trusty tools. Your Grubhub gift card is your foodie sidekick. Give it the right instructions, and it’ll save the day with a mouthwatering meal.”

Howkapow Gift Site

These physical locations make it convenient to buy or gift GrubHub cards to others, providing flexible options for acquiring this culinary delight. 

Whether online or in-store, GrubHub gift cards are readily accessible for your dining pleasure.

Where Can A Grubhub Gift Card Be Used?

Your Grubhub gift card is like a magic food ticket but has some rules. You can only use it on the Grubhub website or their app. 

But here’s the important part: it only works in places where Grubhub delivers food in the United States [2]. 

So, before you get excited about ordering your favorite meal, check if Grubhub is available in your area. But how do you add gift cards on the Chipotle app?

How Can You Use A Gift Card In The Grubhub App?

Grabhub Site
  1. Open the Grubhub app and tap on “My Grubhub.”
  2. In the upper-right-hand corner, you’ll spot a gear icon; tap on it.
  3. From the menu that appears, select “Gift cards.”
  4. Opt for “Redeem a gift card.”
  5. Take note of the steps on the screen and follow them carefully. This will involve entering your gift card code and adding the balance to your Grubhub account.

Read: How Do You Use Papa John’s Gift Cards Online?

How Long Does A Grubhub Gift Card Last?

The great news for Grubhub gift card holders is that there’s no need to rush when it comes to using them. Grubhub gift cards typically do not have an expiration date.

This means you can take your time, savor your favorite meals at your own pace, and rest assured that your gift card will remain valid for as long as needed. 

Whether planning a special occasion feast or enjoying a tasty treat, your Grubhub gift card will be there, patiently waiting to satisfy your cravings whenever you decide to use it.


Can your Grubhub gift card be used on DoorDash?

Your Grubhub gift card cannot be used on DoorDash. It does not accept restaurant-specific gift cards as a form of payment.

Can a Grubhub gift card be transferred to someone else?

Grubhub gift card credit cannot be transferred from one account to someone else. 

It is non-transferable, so use your gift card for delicious dining experiences on the Grubhub platform.

Final Say

Understanding why your Grubhub gift card might need to be fixed is essential. 

As I’ve researched, Grubhub gift cards typically require activation before functioning properly, ensuring they’re linked to their designated value. However, activation is just the beginning. 

It’s essential to use them correctly, double-check your entries, and, if necessary, provide an alternative payment method. 

Meanwhile, returning a malfunctioning gift card can be challenging, as policies vary among stores, and success often depends on factors like usage and the timeframe since purchase.

So, double-check these aspects if you find yourself in a bind with your Grubhub gift card.


Kimberlee Johnson
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