Why Did Amazon Refund Me With A Gift Card

Why Did Amazon Refund Me With A Gift Card? Solved (2023)

Last Updated on January 24, 2023 by Kimberlee Johnson

Have you ever had an item you bought from Amazon refunded in the form of a gift card? Many consumers have had similar experiences and have been left wondering. 

So, why did Amazon refund you with a gift card? It may seem odd, but we’ll explain why. Keep reading. 

4 Reasons Why Amazon Gives You A Gift Card As A Refund

hand holding mobile phone

1. As A Refund

Amazon gives out gift cards as a refund because it is cost-effective for them.

With gift cards, Amazon [1] can get their money back through purchases rather than giving out cash and not receiving any revenue from the returned item. 

2. Unavailable or Shipped Late

Sometimes, the customer may have requested a refund for an unavailable item or shipped it late. 

3. Damaged Goods

In other cases, the customer may have requested a refund for a damaged or defective product, and Amazon may not be able to replace the item. 

4. Unavailable Payment Method

Additionally, Amazon may issue a gift card refund instead of a cash refund if the customer does not have the original payment method available or does not want to wait for a check or direct deposit to be processed.

“We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient.”

Jeff Bezos, Executive Chairman of Amazon

Hence, Amazon offers their customers more value with gift cards as they can be used to purchase any item from the store, which gives customers more options than they would have with a cash refund.

How To Get A Refund From Amazon In 6 Steps

1. First, you must log in to your Amazon account and go to the “Your Orders” page. 

2. Select the item you want to return and click the “Return or Replace Items” button. 

3. Select the “Refund” option and enter the reason for your return.

4. Choose the preferred return method.

5. Pack the package with a print of the return shipping label.

6. Monitor your account for a refund. Once Amazon processes the return, they will issue the refund to your account.

Read: 4 Basic Steps To Send Someone With A Netflix Gift Subscription

What Happens If You Receive An Amazon Gift Card Refund?

If you receive an Amazon Gift Card refund, it will depend on how the refund was made. 

Suppose you made a direct purchase using your Amazon gift card, the refunded amount would be credited to your Amazon gift card balance, and you can use the funds for future purchases. 

You can either use the entire balance of the gift card refund at once or save some of the balance for later use. 

Enter the gift card code during the checkout process to use the gift card refund. And Your total order balance must be equal to or less than the balance of the gift card refund. 

But suppose the refund was made to your original payment method, like purchasing an item in the store or using a debit card [2]. 

In that case, the refunded amount will be credited to your original payment method.

Find out the different ways to send an anonymous gift on Amazon here.

What Occurs If You Don’t Receive A Refund From Amazon?

amazon app refunding

If you don’t receive a refund from Amazon, the first step to take is to contact customer service. Amazon customer service is available 24/7 to help with any issue. 

You can get in touch with them by any means, including phone, electronic mail, and live chat. 

Then, they will look into the matter and analyze the relevant conditions. If the refund is delayed, you may need to file a complaint with your bank or payment processor. 

Depending on the payment processor, you may need to file a chargeback to receive the refund. The chargeback process may take several weeks before the refund is received.

Can My Gift Card Refund Be Transferred To A Bank Account?

No, Amazon does not have a feature that allows you to do this. 

Once the funds on the gift card have been used to pay for your purchases, you will not be able to get the remaining balance refunded to your bank account. 

However, there are other ways to get around this. One way is to purchase items from Amazon using a gift card and then return them for a full refund. 

The refunded amount can then be used to purchase another item from Amazon with a different payment method (such as a debit or credit card), and the balance will be credited to the account. 

This method still requires using an Amazon gift card, but it allows you to transfer the gift card’s value to your bank account.

Read: Where Can I Exchange a Target Gift Card for Money?


How many refunds can you get from Amazon?

As a rule, if you return an item to Amazon within 30 days of purchase, you’ll get a full refund. 

How long does it take Amazon to put a refund on a gift card?

Amazon usually takes up to two to three hours to process the refund and put the funds back onto the gift card. 

Once the refund is processed, the funds will immediately be available on Amazon. But can you tip someone with a gift card?

Does Amazon issue refunds on gift cards for canceled orders?

Yes, Amazon does refund gift cards on canceled orders. Gift card refunds will be issued within three hours of the order cancellation.

Find out the ways to check your AMC gift card balance online here.

Key Takeaways

Amazon refunded you with a gift card to show appreciation for your loyalty and appreciation for being a valued customer. 

By providing you with a gift card, the store appreciates your continued patronage while allowing you to purchase something of your choosing. 

Thus, Amazon understands the importance of customer satisfaction and wants to ensure you have a great experience every time you shop with them.


Kimberlee Johnson
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