How To Use Macy's Gift Card Online

How to Use Macy’s Gift Card Online: Step-by-Step Guide

Last Updated on March 26, 2024 by Kimberlee Johnson

If you possess a Macy’s gift card and wish to make an online purchase, the process is very simple. I myself have utilized my Macy’s gift card to purchase some amazing apparel online, and I will demonstrate how to do it.

You must follow simple steps to make your online shopping experience a breeze. So, keep reading to learn how to use Macy’s gift card online to get some cool stuff.

5 Simple Steps To Use Macy’s Gift Card Online

Gift Cards

1. Select “Apply Gift Cards” at Checkout

When you reach the payment method section during your online shopping journey at Macy’s, watch for the “Apply Gift Cards” option. This is where you’ll want to go to use your gift card.

2. Enter the First 15 Digits

Locate the e-gift card number that was sent to your email address. Enter the first 15 digits of this number into the designated “Card Number” field.

3. Enter the Remaining Digits

After inputting the first 15 digits, fill in the remaining digits of your e-gift card into the “CID” (Card Identification Number) area.

4. Click the “Apply Gift Card” Button

Once you’ve entered the necessary information, don’t forget to click on the “Apply Gift Card” button. This action ensures that your gift card is applied to your purchase.

5. Confirmation Email

After completing the above steps, you’ll receive a confirmation email for your payment. 

In this email, you’ll also see your redeemed gift card listed in the payment section, confirming that your Macy’s gift card has been successfully used for your online purchase. 

Also Read: Simple Steps To Use Gift Cards On Urban Outfitters Online

Why Does My Macy’s Gift Card Not Work?

If you encounter the “Not activated” error when trying to redeem your Macy’s gift card, it typically indicates that your digital asset wasn’t appropriately activated at the time of purchase. 

“I love being able to go to a store, let’s say… a store like Topshop or Zara or maybe even Macy’s, depends on what department, and not have to look at the price tag.”

– Tyra Banks, American TV Personality and Model

Every gift card, whether physical or digital, needs to be activated before it can be used for making purchases. 

To resolve this issue, you can either return to the store of purchase and request assistance with the activation process, or you can reach out to Macy’s customer support [1] for guidance on properly activating your gift card. 

How to Check That Your Macy’s Gift Card Has Been Activated?

To confirm the activation status of your Macy’s gift card, you can easily do so by calling their customer service phone number. 

This direct communication with Macy’s customer support allows you to inquire about the activation status of your card promptly. 

They will provide you with the necessary information and guidance to ensure that your Macy’s card is active and ready for use. 

This straightforward approach helps you avoid potential issues when you’re ready to make purchases, ensuring a smooth and hassle-free shopping experience with your Macy’s gift card.

Find out how long it takes to get the card from Fetch Rewards here.

How Can You Activate Your Macy’s Account Online?

Activating your Macy’s account online is a simple process. Watch for an email with “Here’s how to activate your account” or a text from Macy’s.

Inside the email or text, you’ll find a link provided to initiate the activation process. 

Fill out the required information in the form accurately and submit it. 

Once you’ve completed these steps, your Macy’s account will be successfully activated, granting you access to a world of convenient online shopping and managing your Macy’s gift card with ease.

But how can you use a Regal gift card on the app?

How Can You Check The Balance Of Your Macy’s Gift Card?

Person Holding Mobile Phone and a Card
  1. Visit the Online Macy’s Gift Card Balance Checking Page: Start by visiting the dedicated Macy’s webpage designed for checking gift card balances.
  2. Enter the E-Gift Card Number and CID Numbers: On the balance checking page, locate the “Apply Gift Cards” section. Enter the e-gift card number and the 4-digit CID (Card Identification Number) associated with your gift card.
  3. Complete the Captcha: To ensure security, complete the captcha as prompted. This step helps protect your card balance information.
  4. Click “View Balance”: After providing the necessary details and completing the captcha, click the “View Balance” button. The webpage will then display the current balance on your Macy’s gift card.

Note: You can call their customer service or ask the cashier at the store to check your Macy’s gift card balance.  

Check out these steps to use a Verizon e-gift card here.

How Long Do Macy’s Gift Cards Last?

Macy’s gift cards offer the convenience of no expiration date. Unlike some other gift cards that come with time limits, Macy’s gift cards remain valid indefinitely. 

“Activating your Macy’s gift card is your passport to hassle-free online shopping, allowing you to unlock a world of fashion and savings at your fingertips.”

Howkapow Gift Site

This means that you can use them whenever you please, whether it’s within a few months or several years after receiving them. 

With no expiration date to worry about, you can shop at your own pace, making the most of your Macy’s gift card whenever the perfect shopping opportunity arises, ensuring that your gift card’s value lasts as long as you need it to.


Is it possible to buy furniture with a Macy’s gift card?

Macy’s gift cards are versatile but cannot be used for purchasing furniture. They are redeemable only for merchandise and in-store services at Macy’s, Macy’s Backstage, and Macy’s website, excluding furniture purchases

Can my Macy’s card be used exclusively at Macy’s?

Yes, your Macy’s card is exclusive to Macy’s properties. This means you can only use it at Macy’s stores, Macy’s Backstage, Macy’s website, and for in-store services provided by Macy’s.

Is it necessary to activate your Macy’s card?

While not mandatory, it’s advisable to activate your Macy’s card as soon as possible. Activation ensures you can use your card without any issues when you shop at Macy’s or online.

What is the distinction between a gift card and a store card?

The key distinction between a gift card and a store card [2] lies in its nature and usage. Gift cards are like cash, purchased by the customer, and are subject to state regulations. Store credit, on the other hand, is considered a payment method and is subject to the store’s policies, allowing stores more flexibility in applying rules compared to gift cards.

Final Thoughts

Using a Macy’s gift card online is a hassle-free process. 

First, make sure your gift card is activated by following the provided instructions or contacting Macy’s customer support if needed. 

When shopping online, apply your gift card during Checkout by entering the card number and CID. 

Always check your card balance conveniently through Macy’s official webpage to keep track of your funds. 

Importantly, Macy’s gift cards never expire, allowing you to use them whenever you wish. 

This ensures a seamless online shopping experience, and with these steps, you can confidently make the most of your Macy’s gift card for your shopping needs.


Kimberlee Johnson
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